Careers

We are looking for someone who wants some “sales” aspect of their job, but not too much. They don’t want to have to cold call or convince someone to be a customer, but are super comfortable and excited about working with existing customers and helping them buy more from us. They don’t necessarily have to have a ton of software support experience, although it wouldn’t hurt. No matter what they need a demonstrated willingness to learn and a track record of perseverance in the face of challenges. They don’t want an “easy” job where they can coast, but rather want a role where they can learn a ton, make a clear contribution, and get rewarded for it both short-term in pay and long-term in career experience.

The HRIS & Payroll Specialist is a member of the Employer Success team at BerniePortal. The Employer Success team helps employers implement and manage BerniePortal, our proprietary HRIS platform. You will use your analytical and communication skills to help clients expand their use of our all-in-one HR software product. The Team Members in this role are integral to the success of BerniePortal. This is an excellent opportunity for anyone who loves solving puzzles and is interested in learning and growing with the organization.

The Software QA Analyst will play an integral role in making sure that BerniePortal continues to be the leading HR software platform for small employers. This will be accomplished by maintaining awareness of any weaknesses to the software as well as knowing what our customers’ biggest needs are. This is an excellent opportunity for anyone with a passion for getting into the details and solving problems.

The Operations team serves a critical role at Bernard Health in supporting benefit advisors and insurance carriers across the US in implementing BerniePortal, our proprietary HRIS platform, for their employer clients. You’ll build and renew hundreds of employers’ benefits on BerniePortal and use your expertise to ensure that tens of thousands of employees nationwide have easier access to their employer’s benefits. You’ll manage our integrations and enhance our relationships with leading insurance carriers and federal agencies. This job requires effective communication and collaboration among other teams within the organization. You should expect to be challenged everyday to solve problems strategically and provide world-class customer service!

In this role, you’ll solve complicated problems for employers administering benefits on behalf of their current and former employees. You’ll work closely with our software client success team to ensure our employer and broker clients are getting as much value as possible while also giving employees the high level of support they need in this complicated area. The team members in this role will be integral to client adoption of our software and will contribute directly to the success of BerniePortal. This is an excellent opportunity for anyone who loves solving puzzles and is interested in learning, and growing with the organization.